Bulk SMS became a price based business over the last 4 years as the popularity grew with more and more companies communicating with existing and potential clients via text messaging also known as SMS.
Unfortunately, as is the case with all popular communication services or industries, bulk SMS ended up being used for sp@m and customers complained to the networks as they received unsolicited messages. The networks had to step in and set paramaters in place which monitored the sending of such unsolicited SMS.
Bulk SMS is identified by the text contained within the messages and the sender id - i.e. when bulk SMS is sent, the sender id as well as the content of all messages are the same. This provided the operators / networks with a way to monitor bulk SMS resulting in blocking of routes without advanced warning i.e. any message that remotely resembled sp@m was blocked.
It was time to define the different types of text messages consumers could send. In 2004 the networks started to distinguish between bulk SMS and streaming SMS routes. This distinction implied that messages containing different sender id and text were allowed to be delivered while messages containing the same sender ID and text were blocked by certain operators. (Filtering of messages took place)
Market segmentation took place as a result of this filtering and today clear distinction is made between bulk SMS and streaming SMS gateways. Please note that streaming SMS is normally allowed if a bulk SMS gateway is used, seeing that the sender ID and text will be unique. In cases where a streaming SMS route for example only allow person-to-person communication, all bulk SMS will be blocked.
The following market segments for bulk SMS are used as a general rule of thumb and it originates basically from customer requirements or customer needs:
Choosing the correct bulk SMS gateway in order to ensure delivery of your messages in a timely manner should not just depend on price. The old rule of "You get what you paid for" applies in the bulk SMS industry as well. If you find a cheap route, please ensure that the route is tested prior to making a financial commitment. Clients should plan the campaigns they want to run, investigate various bulk sms gateways based on the requirements and then make an informed decision based on GSM features vs price and support.