Anti-spam policy

Message Content and Anti-Spamming Policy

Step 1. Quick test SMS - Step2. Register test account - Step 3. Buy SMS

1. The client shall only send permission based content and promotional messages via the assigned messaging service provided by SMSwarehouse Inc.  If the client breach the obligations herein provided, then SMSwarehouse Inc. shall suspend the service to the client accordingly without any refund of remaining credit.
2. The client undertakes that it will not knowingly use the services for any illegal, immoral or improper purpose or in whatever manner which contravenes any third-party rights, any laws or requirements of a Regulator in the appropriate jurisdiction, or in any way which is indecent or offensive or in any way that could be considered as spamming and undertakes not to allow any third party to do so. The following types of messages are not allowed and will be considered spam:
   • Defamatory content
   • Content containing threats to kill or harm
   • Messages containing ethnic, racial or religious hate.
   • Routing of traffic from automated “chat” systems or other applications of pornographic nature
   • Routing traffic from applications that allow an individual user to set the source address in the message to a value different from that user’s verified mobile telephone number or 1 Alphanumeric source address per private user (anonymous traffic) for the deliberate distribution of messages which may cause a disruption of the operational capacity of mobile handsets or enable third parties to attempt to use the service (i.e. spoofing)
   • Any message containing content that knowingly will mislead the handset owner to respond to a premium, IVR or any other number.
3. Clients undertake to obtain sufficient proof of permission or opt-in from handset owners to receive the messages sent to them.  Acceptable proof entails web form submissions where the actual date and time plus mobile number for which permission is obtained is captured.
4. Handset owners should also be provided with an opt-out option at all times and this should be included in the messages sent.  Opt-out options could be automated removal from database via web submission or a number to call where they could request that they be removed from the database.
5. Action should operators question legality of messages sent:
   1. SMSwarehouse Inc. will suspend the user’s account pending outcome of the investigation.
   2. Sample messages sent will be submitted to the operator including proof from the client that permission was obtained from the handset owner to send the SMS.
   3. Once all proof has been submitted and operator clears SMSwarehouse Inc. the clients’ account will be activated and submission of messages may continue.
   4. Should clients be found guilty of sending spam knowingly or unknowingly, the account will remain closed and remaining credits will be forfeited.
6. The client shall hold SMSwarehouse Inc. harmless and indemnify and keep SMSwarehouse Inc. indemnified in the event that SMSwarehouse is penalized or claims, demands, actions or administrative proceedings have been bought against SMSwarehouse Inc. due to non-compliance of the clause stated herein.  As an illustration, in the event that SMSwarehouse Inc. is penalized or claims, demands, actions or administrative proceedings have been bought upon by other regulatory bodies as well as the mobile operators of the specified countries, including but not limited to delivery or unsolicited SMS, then SMSwarehouse Inc. shall have the right to claim from the client all amount paid as penalties and/or claim all costs and expenses accrued to answer such claims, demands and or administrative proceedings.

Date:      /               /

Company Name:

Address:

Contact Number:

I, the undersigned accept that I read and understood this anti-spam agreement and terms and conditions as per this proposal.

Signed at:                                                                               on this day of

Signed by:

Designation:

Step 1. Quick test SMS - Step2. Register test account - Step 3. Buy SMS